Describe the actual tasks: loose hair on floors, hair on upholstery, bedding or a particular stain. “Pet-friendly cleaning” does not define the scope or products.
Routine hair removal and treatment
Loose hair on accessible floors can be part of an agreed ordinary clean. Hair worked into upholstery or rugs may need different tools and more time. Ask whether the equipment suits those surfaces.
Describe stains and odours separately, including their cause and anything already applied. Surface cleaning may not resolve an issue that has reached padding or underlying materials.
Plan where pets will stay
Agree who moves or supervises each pet and which doors must stay closed. Do not assume the cleaner provides pet care. A secure room may need to be left out until the animal can be moved safely.
Share relevant behaviour information, such as a pet that may escape through an open door.
Specify product requirements
Ask what products will be used and follow their restrictions for pets, drying and re-entry. Natural or pet-safe wording does not replace the label. Obtain veterinary advice for a specific animal-health concern.
Pet bowls, toys and litter-related tasks should be explicitly agreed. Tools and methods should suit those tasks and avoid transferring contamination to food-preparation areas.
Compare the full quote
Ask whether additional hair removal, fabric treatment or laundry changes the price. Explain the condition in advance so an undefined surcharge is not a surprise.
Use upholstery cleaning, carpet cleaning and safe product use to refine the scope. Add ongoing tasks to your schedule.