Find the manufacturer’s care label or instructions if available. Send the provider a photograph of the item and the label rather than assuming every fabric can be cleaned with the same process.
Describe the full item
State whether the quote is for a sofa, sectional, armchair, dining chairs or another item. Include the number of seats, loose cushions, cushions on both sides and any removable covers.
Ask whether the price covers the back, arms, sides and hidden areas. “Per seat” pricing can leave uncertainty if those details are not recorded.
Discuss stains and odours
Tell the provider about the likely cause and any earlier treatment. Pet accidents, food spills and general body oils may require different approaches. An odour can involve material below the visible fabric, so surface cleaning may not resolve every case.
Ask what results are realistic. Fading, abrasion, colour loss and damaged fibres are not simply dirt. Avoid approving a strong treatment without understanding the risk to the material.
Confirm the method and drying plan
The provider should explain why the method suits the fabric and whether a colourfastness or compatibility test is needed. Clarify which parts are cleaned in place, whether cushions are moved and when the furniture can be used again.
Keep the drying area accessible and follow the specific aftercare instructions. Do not replace covers or stack cushions before the provider’s recommended condition is reached.
Compare the complete quote
Record the items, included surfaces, stain treatment, optional protectant, minimum charge and taxes. Ask whether an optional treatment changes appearance or care requirements, and request its product information.
Upholstery is a specialist scope. Use the household calculator for ordinary cleaning labour, and obtain a separate quote for fabric treatment.
Related guides: carpet cleaning, cleaning with pets and comparing cleaning quotes.